About The Role
The Account Manager will be responsible for supporting the artist side of our business. Responsibilities include helping identify and vet new talent for our artist community, as well as helping each artist through the entire process once a project is underway. If you have a passion for building communities of like-minded, inspired and crazy-talented people, this job could be a dream come true! There’s an opportunity here to bring fresh ideas to ensure our amazing artist friends are matched with brag-worthy brands and opportunities, and to create an experience that makes their jobs easy—and a ton of fun. 

As the Account Manager for our artist relations, you will also work hand in hand with our Client Services team to ensure each project goes off without a hitch, and we provide the best possible experience for everyone involved. Delivering an on-time, topnotch end product to satisfy our incredible clients is a major key to success. Excellent communication, problem solving and organizational skills will be critical to make it in this role. 

What We’re Looking For

• Responsible for day-to-day aspects of all artist-related project needs including portfolio recommendations, contracting, insurance, concepting, building detailed project schedules/run of show, etc. 
• Expertly manage all timelines, deadlines and deliverables to ensure that we adhere to all approved and agreed upon project requirements.
• Ability to translate client needs, feedback and expectations into artist communications from project overviews, to creative briefs and design reviews.
• Identify weaknesses, bottlenecks, and risks in schedules and/or deliverables; assist with troubleshooting/communication to navigate any potential problems that may arise.
• Responsible for fielding in-bound artist emails to join our artist community, and working with the appropriate stakeholders to vet, respond to and on-board them into our network.
• Effectively pitch project details to artists through concise, but thorough communication.  
• Possess extraordinary interpersonal skills and the ability to thrive, multi-task and prioritize a high-volume of tasks in a diverse and dynamic environment.
• Willing to travel onsite to project locations to provide logistical support to artists while also building rapport through project management.
• You’re a stickler for details and don’t let things slip through the cracks—plus maintain a balanced workload that’s always prioritized.
• You’re a champion organizer of time with a high capacity to get sh*t done.
• You communicate effectively and can build and maintain relationships with ease, both internal and external …especially when issues come up (trust us, they always do!).
• You’re an out of the box thinker, eager to express and share new ideas … you’re coming to the table ready to contribute in new and exciting ways. 
• You’re a creative soul at your core and you truly believe in the value—and power—of art!
  

Required

• Bachelor’s Degree 
• 3-5 years in production at an agency, production company or similar environment.
• Must be willing to commit and take responsibility for projects under your supervision and ensure high quality results.
• Very organized self-starter willing to assume responsibility for any task thrown your way. 
• Effective negotiation and positive-minded problem-solving skills are a must..
• Ability to collaborate with internal co-workers, artists and external clients and vendors at a variety of levels and across functions.
• A demonstrated track record of gaining trust and respect by consistently demonstrating sound critical-thinking skills and maintaining composure in stressful situations.
• After-hours work and traveling to project sites required.
• Ability to manage against metrics and KPIs to demonstrate and track your success. 
• Self motivated and a self-starter who can navigate ambiguity, uncover new opportunities and define the word “hustle” day in and day out.
• Excellent listening, written and verbal communication skills … you listen and people listen to you.
• Comfortable working in an extremely fast-paced start-up environment. You’re in this for the long haul and want to be part of the movement.

This role will be located in Chicago, IL. 

Why You’ll Love Working Here
Mostly because we do really cool and impactful sh*t … all while delivering great results. That’s a big part of it and we’re damn proud of it. You’ll also join Muros at an early stage of the company so you’ll have an incredible opportunity to help grow and shape the future of our organization.

Our team is passionate, fun and we get to work with some amazingly talented people. When you help bring your first 8000 sq. ft. mural to life and you see that ginormous masterpiece in front of you, you’ll find “results” take on a whole new meaning. There’s nothing like transforming an entire building or city block with a show-stopping piece of artwork to get you fired up and ready to start your day again. 

We offer a flexible work schedule and opportunities to travel (if you’re into that sort of thing). Our business isn’t a 9-5 and admittedly requires flexibility so we try to flex with you. There are weekends and there are evenings here at Muros, but we work hard to balance what we take with what we give. 

We also offer a full benefits package, live in a loft-style office in the West Loop and did we mention we put badass art out into the world?? In short, we’re a fun, work hard/play hard start-up that’s ready to take the world by storm and we’d love to find the right person to join our team! 

Equal Opportunity Employer – Minorities/Women/Veterans/LGBTQIA+

Industry
Marketing and Advertising

Employment Type
Full-time

Salary
$50-55K